Shipping policy

Last updated: 12/12/25

We aim to get your Howl Towel to you as quickly and smoothly as possible.

1. Shipping Locations

We currently ship within the UK only, including Northern Ireland.

2. Order Processing

Orders are typically processed within 1–2 working days (Monday to Friday, excluding bank holidays).

Once your order has been dispatched, you’ll receive a confirmation email with delivery details where available.

3. Delivery Times

Delivery times are estimates and may vary depending on your location and courier.

• Standard UK delivery: typically 2–4 working days after dispatch

Please note that delivery times may be longer during busy periods or due to factors outside our control.

4. Shipping Costs

Shipping costs are calculated at checkout and will be shown clearly before you complete your purchase.

5. Delays & Lost Parcels

While we do our best to ensure timely delivery, we are not responsible for delays caused by third-party couriers, weather conditions, or other events beyond our control.

If your order appears to be delayed or lost, please contact us at support@howltowel.co.uk and we’ll help investigate.

6. Incorrect Addresses

Please ensure your delivery address is correct at checkout.

We cannot be responsible for orders delivered to incorrect addresses provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend it.

7. Contact Us

If you have any questions about shipping, get in touch:

Email: support@howltowel.co.uk