Privacy policy

Last updated: 12/12/25

1. Introduction

At Howl Towel, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you use howltowel.co.uk.

2. Information We Collect

We may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • Order history

  • Website usage data (via cookies)

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate about your order or account

  • Improve our website and services

  • Send marketing emails (only if you opt in)

4. Sharing Your Data

We only share your data with trusted third parties where necessary, such as:

  • Payment processors

  • Shipping providers

  • Website and analytics tools

We never sell your personal data.

5. Cookies

We use cookies to:

  • Ensure the website functions correctly

  • Analyse traffic and improve user experience

You can manage or disable cookies via your browser settings.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing

  • Lodge a complaint with the ICO

To exercise these rights, contact us at support@howltowel.co.uk.

8. Data Security

We take reasonable steps to protect your personal information, but no system is completely secure.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

10. Contact

For privacy-related questions, contact:

Email: support@howltowel.co.uk